FAQ

Silver is a timeless and durable metal that allows us to keep our jewelry affordable while maintaining elegance and quality. We use high-quality sterling silver that is tarnish-resistant, ensuring longevity.

At its core, vermeil is sterling silver (92.5% pure silver) that has been coated with gold.

To be considered true vermeil, the gold plating must meet specific standards:

The base metal must be sterling silver.

The gold plating must be at least 10 karats (10K) in fineness.

The gold plating must be a minimum of 2.5 microns thick.

These standards ensure a quality and long lasting product.

Affordability: Vermeil offers the luxurious appearance of gold without the high cost of solid gold.

Durability: Sterling silver provides a strong and durable base, while the gold plating adds a touch of opulence.

Hypoallergenic: Sterling silver is naturally hypoallergenic, making vermeil a good option for those with sensitive skin."

Gold vermeil jewelry has a thick layer of gold (at least 2.5 microns) covering a sterling silver base, making it more hypoallergenic and durable. Standard gold plating is more vulnerable to wear and tarnishing because it employs thinner gold (often less than 0.5 microns) over a variety of base metals, most commonly copper and brass. Vermeil is a better, more durable choice..

Moissanite is a naturally occurring mineral, silicon carbide (SiC). However, natural moissanite is incredibly rare, so nearly all moissanite used in jewelry today is lab-created.

Lab-created moissanite is produced through a controlled process that replicates the natural formation of the mineral, resulting in gemstones that are virtually identical to their natural counterparts.

It is the worlds second hardest gemstone, ranking 9.25 on the Mohs hardness scale. Diamonds rank a 10.

Moissanite has a higher refractive index than a diamond, which means it bends light more effectively. This is what causes its exceptional brilliance and fire."

Moissanite is a lab-created gemstone that closely resembles a diamond in brilliance, fire, and durability. It has a higher refractive index than diamonds, meaning it sparkles even more! Plus, it’s an ethical and budget-friendly choice.

For moissanite that is 1 carat and above a GRA certification is offered. Certification is not offered for moissanite below 1 carat.

Gemological Research America (GRA) is a leading authority in gemstone certification, offering unbiased evaluations of gemstone quality. When a piece of jewelry is GRA-certified, it means the gemstone has undergone rigorous tests to confirm its authenticity, quality, and ethical origins.

Yes! Moissanite ranks 9.25 on the Mohs hardness scale, making it one of the hardest gemstones—second only to diamonds. It’s perfect for daily wear and won’t easily scratch or lose its brilliance over time.

While our jewelry is designed for durability, we recommend avoiding prolonged exposure to water, chlorine, and harsh chemicals to maintain its shine and longevity.

At the moment, we focus on our curated collection, but we’re always open to hearing your ideas! Reach out to us, and we’ll see if we can bring your vision to life.

For orders within India, our delivery date depends on the product selected as well as the shipping address provided by you. our products are 'Made to Order' and it takes us 10 to 19 business days to safely deliver these jewellery pieces to you. This includes the time taken to individually handcraft each product and ship it to your delivery address.

We process the national delivery only through reputed insured couriers like Bluedart. Please check if we deliver to your pincode. If there is no courier service available in your area, we do apologize for the inconvenience caused, we will request the courier partner to update once your pincode is made serviceable and notify you so you may place the order.

Your jewellery is shipped in durable, tamper-proof packing that ensures that the contents remain intact. Your jewellery is fully insured till it reaches your doorstep, and we only work with reputed and established courier services like Bluedart for orders within India. Please do not accept any package that has been tampered with.

At Eternal8 provides free shipping on all items within India.

We accept partial COD, credit/debit cards, UPI, PayPal, and other secure payment options, to ensure a smooth checkout experience.

Yes! We offer worldwide shipping. Shipping times and costs vary depending on location. Please check our shipping policy for details. Shipping charges will vary depending on the delivery location.

We want you to love your Eternal8 jewelry! We offer exchanges within 5 days of delivery.

Please visit our Return Policy page for full details.

You can reach us at contact us page or through our social media channels. We’re happy to assist with any questions!